[GMG-Devel] New ticket workflows, and relevant meeting
Christopher Allan Webber
cwebber at dustycloud.org
Thu May 2 11:06:16 EDT 2013
Somehow this never got sent out when I wrote it originally!
Christopher Allan Webber writes:
> Heya all,
> I've been talking to a number of people trying to get a sense if we
> can't improve our ticket workflows. So, a couple of things.
> 1) We're having a meeting about it on IRC! Thursday May 2nd at 3PM UTC
> / 11AM EDT. ShawnRisk, freedeb, and I will be there. You're welcome
> to come as well if interested.
> 2) I've been thinking of adding some new states. Here roughly is the
> list of states I've been thinking about:
> open states:
> - new <- bug first opened
> - confirmed/accepted <- someone has triaged this to a state where
> we generally know it exists or expect it to be
> worked on
> - in-progress <- someone has actually started doing specific work on it
> - needs-review <- Needs code review or needs someone with commit
> access to pull it in.
> # - needs-work <- possibly a state it can be set back to if it's been
> # reviewed but determined there still needs to be work
> # done... maybe we could just use in-progress though.
> close states would be as they presently are:
> - fixed
> - invalid
> - duplicate
> - worksforme
> ... I think this would allow for better triaging that we have now. But
> anyway, the meeting will be a good place to discuss all this. ;)
> Cya then, quite possibly!
> - Chris
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